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Operations Engineer (Toggle) - 1 Year Contract
Posting Date : 01 Sep 2017 | Close Date :31 Oct 2017


Responsibilities:

  • Provide 24 x 7 on-call Level 1 support for the video OTT service, including customer problems and/or technical faults
  • Triage problems, determine root cause and drive resolution of video delivery and service issues and faults with vendors, other departments and/or customers
  • Monitor and perform level 1 management of encoders, applications and systems
  • Manage and monitor the vendors to ensure compliance and achievements to service level and KPI
  • Support the project manager in the overall project management for the platform and infrastructure.

 

 

Requirements:

  • Diploma/ Degree in Engineering/ Computing/ IT
  • At least 1 year of experience working as a system administrator or in a NOC/helpdesk environment
  • Hands-on experience in system administration of Linux, Windows and Cloud servers
  • Computer programming or scripting experience
  • Knowledge of networking, TCP/IP and video streaming technologies
  • Knowledge of web server and browser technologies
  • Strong interpersonal and communication skills
  • Positive and enthusiastic team player
 


Job Specialization : Information Technology
Type of Employment : Permanent
Minimum Experience : 1 Year
   

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